About Us

Leadership. Reimagined. This is our story.

"If everyone is moving forward together, then success takes care of itself."

Henry Ford

We don’t do leadership the usual way.

The leaders and teams who come to Pivotal Teams aren’t looking for a workshop. They’re not after another framework or a two-day offsite that fades by Friday. They want something real, a genuine shift in how their team thinks, leads, and performs together. That’s exactly what we deliver.

Built from the Inside Out

Pivotal Teams was founded by Jayne Ansin, and what makes her different from most leadership consultants is simple: she’s actually done it.

Jayne built her career inside some of the world’s most demanding organisations – global FMCG powerhouses operating across multiple continents, where the pace was relentless, the expectations were high, and the politics were real. Jayne sat in the rooms where the big decisions were made, navigated boardroom dynamics, led diverse teams through transformation, and drove results in environments that didn’t reward excuses.

Through it all, Jayne kept seeing the same thing: the difference between good organisations and great ones was never the strategy – it was always the people. That conviction became Pivotal Teams.

Not Theoretical. Not Generic. Not Comfortable.

Pivotal Teams works at the intersection of performance and human behaviour, and we’re not afraid to go where other consultants won’t.

We ask the questions most leadership teams avoid. We name what’s really happening in the room. We surface tensions, blind spots, and unspoken dynamics that quietly undermine even the most talented teams, and we do it with candour, rigour, and deep respect.

Our approach combines evidence-based diagnostics with bold, human conversations. We use globally recognised tools that benchmark your team against thousands of senior teams worldwide, so every intervention is grounded in data, not intuition. Then we go deep into trust, accountability, conflict, alignment, and the habits of leadership that determine whether a team thrives or merely survives.

No cookie-cutter programs. No generic training. Just bespoke, insight-driven work that shifts how leaders think, lead, and connect – and really sticks.

The Runs on the Board

Jayne and the Pivotal Teams network have worked with senior leaders, executive teams, and boards across a wide range of organisations and contexts:

Big Four banks and global financial institutions – where governance, risk, and performance must coexist under intense scrutiny, and where board and executive alignment is non-negotiable.

Global consulting and professional services firms – high-performance environments where the pressure to deliver is relentless and the talent bar is extraordinarily high.

Global software and technology companies – where pace is a competitive weapon, team dynamics shift constantly, and leadership culture is the difference between scaling and stalling.

Healthcare and education – where mission matters as much as margin, and where leadership has a direct and lasting human impact.

Government and not-for-profit – where complexity is high, resources are constrained, and leadership is often the single biggest lever for change.

ASX-listed and privately held businesses – from founder-led growth companies navigating their next chapter, to large corporates driving transformation at scale.

Across every sector and every engagement, the pattern holds: when senior teams work well together, everything else accelerates – strategy, culture, results, and the ability to attract and retain extraordinary people.

What We Believe

At Pivotal Teams, we believe great leadership is built, not born – that the best teams are not the ones with the most talent; they’re the ones that have done the work to trust each other, challenge each other, and move together with clarity and purpose.

We believe in candour over comfort. In honest conversations over polite ones. In addressing the real issues, not the presenting ones.

We believe that the work at the top matters most. When senior teams are aligned, courageous, and connected, the whole organisation lifts. When they’re not, everything – strategy, culture, performance – quietly suffers.

And we believe that this kind of leadership development is not a cost. It’s one of the highest-return investments a board or CEO can make.

Our Services

High Performing Teams: Moving executive teams from functional to pivotal.

Boards: Elevating boards from oversight to true strategic partnership.

Mergers & Acquisitions: Making the human side of deals work—where most value is won or lost.

Culture: Building cultures that unlock performance, accountability, and results.

Coaching & Mediation: Executive coaching and mediation, delivered with skill, care, and precision.

Jayne

Jayne Ansin has a career that spans continents and industries. She brings a rare combination of corporate rigour and consulting versatility to every engagement. Her foundation was built in roles with some of the world's most iconic FMCG brands – Coca-Cola, Heineken, and Hershey – before transitioning into consulting, a move that has taken her across Australia, New Zealand, Singapore, the UK, Canada, South Africa, and Sweden. Over the past 15 years, she has developed deep expertise in banking and financial services, while remaining equally at home in FMCG, manufacturing, and technology environments. Whether working with a global bank or a fast-moving consumer brand, she brings the same practical, commercially grounded approach, shaped by real-world experience across some of the world's most demanding business cultures.

Caroline

Caroline Johnston brings over 30 years of leadership experience across Human Resources, IT, business transformation, and global operations, with a career spanning JPMorgan, UBS, and Eastspring Investments. Caroline's career is defined by bold transitions and a willingness to lead in unfamiliar territory. She moved from HR into technology leadership at JPMorgan without prior IT or investment banking experience, going on to establish the firm's offshore centre in India and oversee IT infrastructure across the Asia Pacific region. She has built and led high-performing teams across both Europe and Asia. Recognised for her transparent, inclusive approach and focus on sustainable results, Caroline now works with executives to help them lead with greater impact, develop stronger teams, and unlock their full potential.

Olivia

As Business Manager at Pivotal Teams, Olivia oversees project delivery, ensuring initiatives are executed efficiently and aligned with client goals. With 20 years' experience in the leadership consulting industry, her career has been built around supporting consulting teams and leaders, giving her a deep understanding of how high-performing consulting environments operate and what is required to deliver consistently high standards of client service.

It’s about creating the pivotal moments that shift a team — and an organisation — forward.

Teams

We help executive teams move from functional to high-performing.

Coaching and Mediation

We coach leaders to grow influence, impact and confidence.

Boards

We support boards to meet governance obligations while adding real value.

Culture

We work with organisations to build cultures that energise people and performance.

Mergers and Acquisitions

We handle what due diligence misses

At Pivotal Teams, we’re about people. We’re about creating conversations that matter and change that lasts. Because when leaders and teams step into their best, they don’t just transform their organisations — they create ripples that shape industries and communities too.